Last updated: 24 September 2026
We are a small team and read every message.
We aim to reply within two working days (UK time).
What to include
- Corrections: the page address and what looks wrong. If a platform setting has changed, a link to the official source helps us fix it quickly.
- Tool problems: which tool, your browser and device, and — if you can — a small sample file that shows the problem. Please remove anything private first.
- Guide suggestions: the question you were trying to answer and where you got stuck.
Please note
- We cannot provide one-to-one technical support for third-party software, but we are happy to point you to the right documentation.
- We do not accept paid guest posts or sponsored links.
- For privacy requests (access, correction or deletion of personal data), please put "Privacy request" in the subject line. See our privacy policy.